BTX’s list of comprehensive services is complemented by scalable and adaptable facilities and operations. Streamlined processes, cutting-edge inventory management and reporting systems and a nationwide presence ensure precise, timely, cost efficient service and delivery–every time.

Warehousing

Strategically located across the country, BTX’s warehouses and processing centers are designed to deliver better cost control and optimized shipping efficiencies:

  • Over 1,300,000 square foot capacity
  • State-of-the-Art technology and inventory systems
  • Radio Frequency (RF) live data scanning
  • Clean, fully-racked
  • Safe, secure, PCI compliant
Order Processing

BTX offers flexible and fully integrated order processing for promotions, retail distribution, direct response, catalog and e-commerce.

  • Timely order processing
  • Sophisticated processing and tracking system
  • Service lines to suit all budgets
  • Accurate, real time reporting
Order Fulfillment

A fulfillment operation is much more than just picking, packing and shipping. The totality of each project requires a customized and dedicated process, including;

  • A dedicated and responsive project team
  • Timely order processing
  • Real-time reporting
  • Product and data security
  • Optimized shipping solutions
Inventory Management & Reporting

The importance of accessing accurate project data in real time is of growing importance to companies looking to track programs and make on-the-fly adjustments to improve results and find efficiencies. With BTX’s proprietary processing and on-line reporting system, our clients can tune in real time for on the spot snapshots of a program’s progress.

  • Customer and project specific customization
  • Real-time monitoring
  • On-demand reporting
  • Secure log in and 24/7 access
e-Commerce

E-commerce continues to grow in consumer acceptance and usage. BTX is committed to staying at the forefront of this sales channel revolution. By employing cutting-edge technology and the latest web marketing tools and techniques our goal is to combine the best consumer experience with the best customer value.

  • Site design and development
  • Shopping cart integration
  • Administration
  • Online marketing
  • Integrated order processing
Direct Response

A fulfillment operation has to be truly scalable and adaptable when it comes to managing programs for Catalog and Direct Response TV marketers. BTX is agile and able to quickly respond to the diverse products, timelines and processing demands of these high-profile consumer programs.

Warehousing, Inventory Control, Order Fulfillment and Reporting for:

  • DRTV infomercials
  • Shopping channels
  • Catalog marketing
  • Continuity programs
Retail Distribution and EDI

BTX offers Award Winning Retail Distribution and EDI solutions for businesses of all sizes. Our EDI services are fully integrated with our order processing so that all customer and order information is readily accessible.

  • Integrated data and order processing
  • Transaction management
  • Multiple transaction types
  • Vendor compliance
  • EDI and non-EDI distribution
  • Inventory, tracking, reporting and alerts
Customer Service

BTX designs and develops customized call center solutions that are specific to your project requirements. Representatives are trained, seasoned and proven performers dedicated to knowing your product or service and understanding consumer behavior.

  • Custom order entry
  • Web access
  • Scalable answering and routing
  • Caller ID
  • Real-time reporting
  • Automated outbound calling
  • Call recording
  • Bi-lingual
Kitting and Assembly

BTX has designed for scalability, adaptability and flexibility in our operations, capacity, processes and manpower. Our adjustable infrastructure is the ideal solution for flawless execution of kitting, assembly and specialty fulfillment projects.

  • Product sourcing
  • Special pack-outs
  • Safe handling for fragile items
  • Kit presentation attention and care
Sampling

Trial size samples vary in size, packaging needs, safety parameters and automated insertion machinery requirements. BTX’s experience with both standard and challenging sample fulfillment programs allows you to tap into our knowledge and capacity so you can achieve the best results.

  • Sample program development
  • Sample packaging and fulfillment
  • State-of-the-art automated insertion equipment
  • Postage and mailing efficiency
Mailing Service

BTX brings our direct mail expertise together with our lettershop technology, quality printing production and mailing list management to assure timely, cost efficient delivery for your program.

  • Inkjet, laser, or label addressing
  • Inserting
  • Matched-mail
  • Tabbing
  • Glue dotting
  • Folding
  • Hand assembly and special projects
  • Postage management, manifesting and discounting