E-Commerce Support Solutions

Order Fulfillment & Processing

BTX offers flexible and fully integrated order processing for promotions, retail distribution, direct response, catalog and e-commerce.

• Timely order processing
• Sophisticated processing and tracking system
• Service lines to suit all budgets
• Accurate, real-time reporting
• PCI-Compliant

Shipping Services

When shipping with BTX Global Logistics, customers can tap into BTX’s contract buying power with integrated carriers to deliver their e-commerce orders in the most timely and cost-effective way. Through BTX, you can ship for less with:

• USPS
• DHL
• FedEx
• UPS

Kitting and Assembly

BTX’s adjustable infrastructure is the ideal solution for the flawless execution of kitting, assembly and specialty fulfillment projects.

• Product sourcing with expertise
• Special pack-outs
• Safe handling of fragile items
• Kit presentation attention and care

E-Commerce Platform

BTX uses the most innovative, cloud-based 3PL warehouse management software to simplify the complexities of today’s e-commerce logistics. BTX’s high-tech, e-commerce platform allows for:

• Efficient Order Processing & Fulfillment
• Inventory Management and Reporting
• Full visibility and control over every step

SEO Support Services

BTX’s Search Engine Optimization (SEO) services help drive new customers to your online e-commerce business by increasing your search visibility. Other benefits of SEO include:

• Brand awareness
• New customer attraction
• Existing customer retention
• Increased sales and revenue opportunities

Customer Care Support

BTX can set up a dedicated customer care center to service the needs of all your e-commerce customers. This is a flexible service personalized to your business and constantly monitored using key performance indicators to ensure ultimate customer satisfaction.