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CUSTOMER SERVICE

Tel: (475) 269-5391        Customer_Service@btxglobal.com

Home Delivery Services

BTX Global Logistics - Home Delivery

Home Delivery Services

BTX Global Logistics is committed to providing exceptional service for your home delivery. We offer a range of Home Delivery service levels. BTX's Appointment Calendar allows customers and delivery vendors to securely schedule and manage their home deliveries via an online portal. Our Customer Service Department is always available to offer any additional support you may require.

Delivery Service Levels:
  • CURBSIDE:
    First available "dry" area (e.g. patio, garage, etc.)
    Liftgate and residential service fees included
    30 to 60-minute courtesy pre-call while en-route to destination
    No signature required

  • THRESHOLD:
    Delivery inside man
    Liftgate and residential services
    POD signature capture
    Pre-schedule appointment window
    One or two-person delivery team

  • ROOM OF CHOICE:
    Delivery to room of choice
    Liftgate and residential services
    POD signature capture
    Pre-schedule appointment window
    One or two-person delivery team
    Product unpack and debris removal

    ADDITIONAL SERVICES AVAILABLE UPON REQUEST, INCLUDING:
    • Pre-calls
    • Light assembly
    • Delivery checklists
    • Pictures
    • Customer surveys
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