Home Delivery Services

Home Delivery Services

BTX Global Logistics is committed to providing exceptional service for your home delivery. We offer a range of Home Delivery service levels. BTX's Appointment Calendar allows customers and delivery vendors to securely schedule and manage their home deliveries via an online portal. Our Customer Service Department is always available to offer any additional support you may require.

Delivery Service Levels:

• CURBSIDE:
  First available "dry" area (e.g. patio, garage, etc.)
  Liftgate and residential service fees included
  30 to 60-minute courtesy pre-call while en-route to destination
  No signature required
  
  
• THRESHOLD:
  Delivery inside man
  Liftgate and residential services
  POD signature capture
  Pre-schedule appointment window
  One or two-person delivery team
  
  
• ROOM OF CHOICE:
  Delivery to room of choice
  Liftgate and residential services
  POD signature capture
  Pre-schedule appointment window
  One or two-person delivery team
  Product unpack and debris removal
  
  ADDITIONAL SERVICES AVAILABLE UPON REQUEST, INCLUDING:
  • Pre-calls
  • Light assembly
  • Delivery checklists
  • Pictures
  • Customer surveys