The BTX online portal is a great tool and it has facilitated our process with the scheduling of our freight shipments. Being in the healthcare business requires on call urgent service, and that flexibility is always there with BTX.
Whether it is international or domestic airfrieght, heavy ground freight or ocean forwarding...BTX successfully meets our expectations as well as generates solutions to difficult problems.
From guidance on documentation to package tracking, BTX has never failed to have all the answers immediately at hand. International customs and regulations are diverse and complex, and the BTX team eliminates our uncertainties with cost-effective solutions.
A true partnership in my opinion is when your freight forwarder gets a good understanding of your shipments so that he can and is willing to make decisions about them as I would. BTX has always taken care of our shipments as if they were their own.